FAQ

1. What kind of jewellery do you offer?
We currently offer 925 sterling silver jewellery with plans to expand into other fine materials online. 
We are a sub brand of Khandelwal Jewellers a retail store based in Dehradun with a legacy of more than 30+ years, which deals in all types of gold, diamond and silver jewellery do visit us if you are a local! Khandelwal Jewellers Dehradun
2. Do you ship across India?
Yes, we ship pan-India. Delivery typically takes 7-14 working days depending on your location.
3. What payment methods do you accept?
We accept all major cards, UPI, net banking, and wallet payments through secure gateways. Cash on delivery is not available at the moment.
4. Can I return or exchange my jewellery?
Returns and exchanges are accepted only for missing or incorrect items. Please inform us within 48 hours of delivery. 
5. How do I track my order?
Once your order is shipped, we’ll send you a tracking link via email or WhatsApp.
6. Who do I contact for queries?
You can reach us on Instagram DMs or you can contact us on Whatsapp, we usually reply within 24 hours.